Certified Balanced Scorecard Professional (1 – 3 July 2019) – Amman


Program Overview

  • The Balanced Scorecard is one of the most effective tools that helps organizations in transforming their vision and business strategies into simple visualized objectives that can be easily aligned and cascaded across the organization and its departments while at the same time enabling an effective performance management framework to ensure continuously monitoring the progress towards the achievement of the organization’s objectives and eventual vision.
  • The Balanced Scorecard concept has been introduced in 1992 by Robert Kaplan and David Norton and has evolved since then into what is now well known as the Balanced Scorecard Management System which has been used by thousands of organizations and which has effectively helped them in planning and sustaining the growth and continuous success of their business.
  • This training program presents a rigorous Balanced Scorecard Management Framework that embeds 10 years of research in the field of performance management and measurement and relies on best practices identified in the real business environment.
  • The Certified Balanced Scorecard Management System Professional program is developed by The KPI Institute, a research institute specialized in business performance. It operates research programs in 12 practice domains ranging from strategy and KPIs to employee performance and from customer service to innovation performance. The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. (http://www.kpiinstitute.org)
  • By attending the Certified Balanced Scorecard Management System Professional program you will be able to:
    • Comprehend fundamentals of a Performance Management System
    • Transpose the organizational strategy into a Balanced Scorecard Management System
    • Learn how to integrate the components of a Balanced Scorecard Architecture
    • Differentiate between objectives, KPIs, and initiatives

Who should attend the program

The Certified Balanced Scorecard Management System Professional program is intended for a wide range of professionals including:

  • Professionals interested in Strategy Planning and Performance Management: Professionals from different fields, such as Finance, Human Resources, Production, Logistics, Information Technology and others, interested in key performance indicators, will acquire the competencies needed to implement a Balanced Scorecard system as a Strategy Planning tool and an effective way of managing performance.
  • Top/Middle/Lower Management Professionals: Executives and operational managers, regardless of their field of expertise, will gain the ability and knowledge to measure performance and maximize the value of using a sound Balanced Scorecard system. The tools and resources offered as part of the Certified Balanced Scorecard Management System Professional program enable managers to apply the concepts learned within their organizations, immediately after the course.
  • Strategy Planning and Performance Management Experts and Consultants: For professionals like Data Analysts, Strategy Managers/Consultants, Performance Management Officers or Performance Architects, it is important to develop competencies in designing a Balanced Scorecard Architecture, especially in terms of translating the organizational strategy into outstanding results. The Course will offer these professionals the opportunity to learn the best practices used in this field and identify how their current systems and approaches can be improved..

Program Brochure
You can find all the details about the Certified Balanced Scorecard Management System Professional program in this Brochure Document.



Trainer’s Profile
This program will be delivered by Mihai Toma. You can find an overview of her profile in this document Mihai Toma.



Program Schedule
The program will take place from 1 to 3 July 2019 in Amman, Jordan.


Program Fees
The fee for the program is 1,500 USD (1,400 USD/participant for groups of 2 or more). The program fee is inclusive of:

  • Participant folder with course material
  • Tea/Coffee Breaks and Lunch available during workshop days
  • A Certificate of Attendance (upon completion of the 3 workshop days)
  • A Certificate of Completion (upon completion of the Certification Exam)
  • A Certified Balanced Scorecard Management System Professional diploma (upon completion of post-workshop assignments)
  • Free access to a number of online resources from The KPI Institute.

Program Registration
To register for the program, please complete the Registration Form and email it to enquire@handover.consulting. The deadline for accepting registrations is 25 June 2019.



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